Axis Bank Limited has submitted its Business Responsibility and Sustainability Report (BRSR) for fiscal 2025 (FY 2024-25) to the stock exchanges on June 27, 2025.
Key highlights from the report include:
- The Bank, incorporated in 1994, reported a paid-up capital of ₹619.47 crores.
- Its core business is 100% banking and financial services, operating through 5,876 offices nationally and 7 internationally.
- The total employee count as of the end of FY 2024-25 was 1,14,401, with 1,04,453 permanent employees. Female representation in the workforce stood at 27.7%, with a target of 30% by FY 2027.
- The permanent employee turnover rate for FY 2024-25 was 25.50%, a decrease from 28.80% in FY 2023-24 and 34.80% in FY 2022-23.
- For FY 2024-25, the Bank's turnover was ₹1,47,934.10 crores and net worth was ₹1,73,051.25 crores.
- The Bank received 83,482 employee and 5,90,540 customer complaints during FY 2024-25, with 34 and 11,143 pending resolution respectively.
- Axis Bank identified several material issues, including key risks like regulatory compliance, fraud and money laundering, privacy and data security, and the impact of climate change. Opportunities identified include risk management, corporate governance, sustainable finance, and financial inclusion.
- Specific targets include planting ~8 million trees across India by FY 2030 (~3.27 million achieved), a 3.5% reduction in carbon emission intensity per employee by FY 2027 (current: 1.34 t CO2e /FTE in FY 2024-25), and ₹60,000 crore incremental financing under Wholesale Banking for socially and environmentally positive sectors by FY 2030 (~₹48,412 crore financed).
- The Bank also targets growing EV revenue share to 6% in two-wheelers (achieved 7.14%) and 4% in four-wheelers (2.92%) by FY 2027.
- The Bank incurred monetary penalties totaling ₹3.95 crores during FY 2024-25 from the Reserve Bank of India, Additional DIT (I&CI), Ahmedabad, and Financial Intelligence Unit - India for various contraventions.
- The BRSR is available on the Bank's website.