HCL Technologies announced on June 26, 2025, the launch of its orchestration consultation and implementation services.
These services are designed to accelerate enterprise adoption of Salesforce Agentforce across various industries, including financial services, healthcare, retail, and manufacturing.
The initiative aims to transform enterprises into AI-augmented entities through a consulting-led approach, supporting rapid adoption of enterprise-grade agentic workflows.
The workflows unify task orchestration, reasoning, and action execution across systems, streamlining marketing, sales, service, and operations, particularly in highly regulated environments.
HCLTech leverages protocols like Agent-to-Agent (A2A) and Model Context Protocol (MCP) to enhance coordination, task tracking, and visibility, driving faster and more reliable outcomes.
Sadagopan Singam, Executive Vice President, Global Head of SaaS and Commercial Application, Digital Business Services, HCLTech, stated, "Salesforce Agentforce represents a transformational shift in how enterprise value is created. At HCLTech, we are not just enabling agent deployment, we are scaling business outcomes through intelligent, governed and connected agent ecosystems."
Phil Samenuk, SVP of Global Alliances & Channels and Outsourcing Service Providers, Salesforce, added that HCLTech is a critical partner for identifying and developing specific use cases with joint customers.
These innovations align with HCLTech’s enterprise AI approach and its FY26 strategy for delivering Total Experience, strengthening its leadership in multi-agent AI innovation.