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Tata Consultancy Services (TCS) has announced a partnership with Dhofar Insurance Company (DIC), the largest insurance enterprise in Oman, to transform its core insurance platform.
Key details of the partnership:
Sunil Kohli, CEO, Dhofar Insurance Company, commented: "As part of our transformation journey, it was important for us to modernize our core insurance platform and focus on innovation, while improving end-to-end customer experience benchmarks in the Middle East insurance industry. TCS BaNCS™ was carefully selected for its breadth and depth of functionality and TCS’ successful track record of delivering core Insurance transformation in the Middle East region."
R Vivekanand, President, BFSI Products & Platforms, TCS, added: “We are delighted to partner with Dhofar Insurance Company on the modernization journey of their insurance platform, and further expand our presence in the region. We are confident that Dhofar Insurance Company will be able to achieve breakthroughs in productivity, elevate customer and advisor experience with the Next-gen TCS BaNCS; and in the process accelerate business outcomes.”
Sumanta Roy, President and Region Head, TCS MEA, stated: "Partnering with Dhofar Insurance Company is a significant milestone in our journey to drive digital transformation in the Middle East. Oman is on an exciting journey of innovation and economic diversification. We have been working with leading companies in Oman for the past 2 decades, leveraging our global expertise in AI, cloud, and other digital solutions. We look forward to collaborating with Dhofar Insurance Company to create a future-ready insurance platform that aligns with the visionary goals of the Sultanate of Oman.”
TCS has over 20 years of presence in Oman and recently opened its first office there. The company has a strong presence in the MEA region, operating in nine countries with more than 9,000 associates.