Voltas Limited has submitted its Business Responsibility and Sustainability Report (BRSR) for the Financial Year 2024-25. The report, available on the company's website as part of its Annual Report 2024-25, provides comprehensive disclosures on the company's environmental, social, and governance (ESG) performance.

Key highlights from the report include:

• Company Overview: Voltas Limited was incorporated on 06 September, 1954, with a paid-up capital of ₹ 33.08 crores. The BRSR is prepared on a standalone basis and has received reasonable assurance from S R B C & CO LLP.
• Business Activities: The company's primary business activity is Unitary Cooling Products (Room Air conditioners, Air Coolers, Commercial Refrigeration, and Commercial Air Conditioning), contributing 94.9% of its turnover. Electro-Mechanical Projects and Services account for the remaining 5.1%.
• Operations and Markets: Voltas operates with 5 plants and 37 offices nationally, serving 28 States and 8 Union Territories. Internationally, it has 6 offices across 20 countries. Exports contribute 0.5% to the total turnover. Main customers include households, commercial and industrial establishments, and Government Institutions.
• Workforce Details (as of FY 2024-25):
  • Total employees: 8,539 (7,884 male, 655 female).
  • Total workers: 6,061 (4,895 male, 1,166 female).
  • Differently abled employees: 5.
  • Women representation on the Board of Directors: 1 out of 10 (10.00%).
  • Permanent employee turnover rate: 20.40%.
• CSR and Financials: CSR is applicable for Voltas, with a turnover of ₹ 11,295.54 crores and a net worth of ₹ 8,119.96 crores.
• Grievance Redressal: In FY 2024-25, the company received 32 complaints from shareholders (2 pending, resolved subsequently), 21 from employees/workers (5 pending), 88.71 lakh complaints from customers (0.79 lakh pending), and 8 from value chain partners (0 pending).
• Material ESG Issues and Commitments: The report identifies 22 material responsible business conduct issues, including both risks and opportunities related to climate change, health & safety, talent development, sustainable supply chain, and corporate governance. Voltas aspires to achieve Net Zero emissions by 2045, and zero waste to landfill and water neutral for its operations by 2030.
• Governance and Policies: Voltas's policies cover all nine principles of the National Guidelines on Responsible Business Conduct (NGRBC) and are approved by the Board. These policies extend to value chain partners and are aligned with international standards like ISO 45001, ISO 9001, and UN SDGs. The Managing Director & CEO is responsible for BRSR implementation, with oversight from the Board-level S-H-E Committee and CSR Committee.
• Training and Ethics: The company conducts regular training and awareness programs on ethics, sustainability, and human rights for its Board, KMPs, employees, workers (100% coverage for KMPs, employees, and workers), and value chain partners (58.17% coverage by value of business).
• Financial Indicators: Accounts payable days for 2024-25 were 97 days (compared to 144 days in 2023-24). Sales to dealers/distributors accounted for 69.10% of total sales, and related party transactions comprised 1.06% of purchases and 3.19% of sales.